Last updated: 18 September 2026 · Effective: 18 September 2026
By creating a store, creating a marketplace account, or placing an order through StoreLink, you agree to these Terms. If you're agreeing on behalf of a business, you're confirming you have the authority to bind that business. If you don't agree, please don't use the platform.
StoreLink is software-as-a-service: we provide the storefront, checkout, payment processing, and order management tools that let independent merchants sell online, plus a marketplace that surfaces products across every StoreLink store in one place. Merchants are independent sellers, not StoreLink employees or agents — each one is responsible for their own products, pricing, descriptions, fulfilment, and customer service. When a customer buys from a merchant's store, the contract of sale is between that customer and that merchant. StoreLink's role in that transaction is to provide the platform and, where applicable, to process payment on the merchant's behalf via our payment partners — we are not a party to the underlying sale, and we don't take ownership of or inspect goods before they ship.
You must be at least 18 years old and able to form a legally binding contract to create a merchant or customer account. Businesses selling through StoreLink must be lawfully permitted to sell the products they list, in the jurisdictions they sell into.
You're responsible for the accuracy of the information you provide, and for keeping your login credentials confidential. Let us know immediately at hello@storel.ink if you suspect unauthorized access to your account. One account per person or business unless we've agreed otherwise in writing.
StoreLink offers three plans:
Paid plans renew automatically each billing cycle unless you cancel first. If you cancel, your plan stays active until the end of the period you've already paid for, then your store automatically moves to the free Starter plan — no products are deleted, but Growth/Business-only features stop working until you resubscribe. We'll give reasonable advance notice — at least 30 days — before any change to our published pricing takes effect for existing subscriptions.
Customer payments are processed by MyroPay, our payment partner, by card, bank transfer, or USSD. Funds land in your StoreLink wallet, and you can withdraw to a Nigerian bank account (1.5% fee) or instantly to a MyroPay wallet (0.1% fee). We may require identity verification (KYC) before releasing certain payouts, as described in our Privacy Policy — this is a regulatory requirement, not optional friction we've added.
When you buy from a merchant's individual store or through the StoreLink Marketplace, you're entering into a contract with that merchant, not with StoreLink. Order tracking, delivery estimates, and returns follow the individual merchant's stated policy. StoreLink does not guarantee product quality, availability, or delivery timeliness for any individual merchant — but if you run into a problem with a merchant that you can't resolve directly, contact us at hello@storel.ink and we'll help however we can.
You may not use StoreLink to list or sell counterfeit or stolen goods, illegal drugs or substances, weapons or ammunition, or anything else illegal to sell in the jurisdictions you're selling into. You may not use the platform for fraud, money laundering, or to circumvent StoreLink's fees. You may not scrape, reverse-engineer, or attempt to disrupt the platform, or harass other merchants, customers, or our staff. We may remove listings or suspend accounts that violate this section without prior notice where necessary to prevent harm.
StoreLink retains all rights to the platform itself — its software, design, and branding. You retain ownership of the content you upload (product photos, descriptions, your store's branding), but by uploading it, you grant StoreLink a license to host, display, and transmit it as needed to operate your store and, where applicable, the Marketplace. You're responsible for making sure you have the rights to any content you upload.
StoreLink integrates with third-party services — MyroPay for payments and wallet payouts, a licensed bank-transfer provider for bank withdrawals, Google for map-based pickup addresses, and various email/SMS/push providers for notifications. Your use of those services, where they have their own terms, is also subject to those terms. We're not responsible for outages or failures originating from a third-party service, though we'll work to minimize their impact on you.
We work to keep StoreLink available and reliable, but we don't guarantee uninterrupted access — there may be planned maintenance or unplanned downtime. We may add, change, or remove features over time; where a change materially reduces functionality on a paid plan, we'll give reasonable notice.
StoreLink is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't warrant that the service will be error-free or uninterrupted.
To the fullest extent permitted by law, StoreLink will not be liable for indirect, incidental, special, or consequential damages, or for lost profits or data, arising from your use of the platform. Our total liability for any claim arising from these Terms is limited to the fees you paid us in the 12 months before the claim arose. Nothing in this section limits liability that can't be limited under applicable law, including for our gross negligence, wilful misconduct, or fraud.
If you're a merchant, you agree to indemnify and hold StoreLink harmless from claims arising from the products you sell, the accuracy of your listings, your compliance with applicable law, or your conduct on the platform.
You can close your account at any time. We may suspend or terminate an account for breach of these Terms, suspected fraud, prohibited items or conduct, or failure to complete required identity verification for payouts. Where reasonably possible, we'll tell you why. Funds already in your wallet at the time of suspension remain yours and will be released once any relevant investigation concludes, subject to applicable legal or regulatory holds.
These Terms are governed by the laws of the Federal Republic of Nigeria. Before either of us files a claim, we'll both try to resolve the dispute informally by contacting hello@storel.ink — most issues can be sorted out this way. Where that doesn't work, disputes are subject to the exclusive jurisdiction of the courts of Nigeria.
We'll update the "Last updated" date above whenever we revise these Terms, and for material changes, we'll make a reasonable effort to notify active merchants and customers directly. Continuing to use StoreLink after a change takes effect means you accept the updated Terms.
Questions about these Terms: hello@storel.ink.